Enterprise Application Hosting

 

Lowering the Total Cost

of Application Ownership

   

November 2008

 

November Host Final 

In This Issue

Client Testimonials

Doing More with Less

Hosting Justification Worksheet

Upcoming Events

 

Client Testimonials

Hosting of our PeopleSoft applications by CedarCrestone has delivered as promised to reduce our cost of ownership, provide a high degree of availability with strong performance metrics, and free up resources for other value-added opportunities. We value the relationship very highly and have not been disappointed. read story
City of Milwaukee  

 

Williams Lea has been very happy with CedarCrestone's Hosting capabilities. It is reassuring to know that our apploications are being hosted by a dependable company like CedarCrestone. The end result of our partnership is increased profitability and efficiency in our business processes. Throughout the whole project, we have developed a strong relationship with the People at CedarCrestone. read story

Williams Lea 

 

 

KCTCS is spending less money with CedarCrestone each year to host our systems than we previously spent on hardware and software alone. The end result is we have capital and people freed up to focus on student-facing systems. read story

Kentucky Community and Technical College System

Doing More with Less

Application hosting is one of several IT outsourcing models. It's increasingly being evaluated by organizations for a combination of tactical, strategic, and transformation reasons. A business decision to outsource typically demands both cost reductions and service level improvements to be seriously considered. At a very minimum, outsourcing must have cost-neutral impacts. 
 
How is it then that application hosting can deliver cost reductions while achieving service level improvements? Not a bad question considering the current economic climate. 
 
The contents of this month's articles, tools, and case studies focus on how CedarCrestone's application hosting can deliver superior services at a lower total cost. It's through integrating deep-industry and Oracle-stack specialization across technology, people, and process that our Customers can do more for less.
 
Technology. Enterprise solutions span multiple technology components. Primary and secondary data centers, facilities, infrastructure, networks, systems, and all the underlying hardware and software that together comprise hosting system environments. CedarCrestone's application hosting employs best-of-breed technology components across the board. We have architected systems from the ground up to provide enterprise-class services to the many. Nearly all components are either scaled or shared across customers, driving per-unit technology costs down. Our vendor contracts have been negotiated with material volume discounts. All technology-component replenishments and upgrades are included over the contract's term, thus incorporating a full-technology view with hard-fee stability and commitment. With deep specialization in the Oracle application and technology stack, CedarCrestone scales and drives efficiencies into its underlying technologies in ways not feasible in individual customer environments. This leads to enhanced system capabilities delivered for lower total costs.
 
People. Technology is rendered useless without the specialized people and skills to make it all work. In the enterprise application space, this involves leveraging many resource types across the technology lifecycle. Lifecycle functions include planning, architecting, implementing, administering, and replenishing/ upgrading all underlying technologies. Resource needs are extensive and include senior executives and directors responsible for strategic and business planning, line operational management, and the technical and functional staff to support all underlying technologies. 

CedarCrestone employs highly specialized resources experienced in supporting technologies across the Oracle-stack lifecycle. CedarCrestone resources are shared across many customers and span the resource value chain inclusive of both onshore and offshore personnel. When customers support systems internally, limited internal resources are often spread across numerous administrative and industry applications, thus specialization and commitment levels can be a challenge. Non-administrative customer priorities can impede the ability to deliver businesses with access to the right Oracle resource skill set at the right time.
 
Process. People support technology through defined operating approaches, processes, and procedures. Hosting providers are heavily incentivized to refine and hone their processes to deliver on-going productivity gains.  CedarCrestone's application hosting specializes solely on the Oracle application and technology lifecycle, thus enabling world-class, consistent results for Oracle solutions that are not otherwise achievable through more general processes not honed for Oracle. Increasingly, we see customers focused on developing processes and solutions to deliver expanded and improved services to their business versus individually administering underlying technology which are not core to their business.
 
Ultimately, whether a customer opts to leverage a 3rd party for application hosting will lie with the economic justification that comes through a close evaluation of options. No two situations are the same and each requires a thorough review to determine what will and won't work.  Cost reduction, cost avoidance, opportunity creation, and other intangible impacts all play into this evaluation. Read on to find out more about CedarCrestone's application hosting and how it has enabled customers to Do More for Less.

Hosting Justification Worksheet 

With today's economic struggles, CedarCrestone realizes the greater challenges that IT faces when economically justifying any initiative. CedarCrestone has developed a series of Outsourcing white papers which provide thought leadership for those who are considering a hosted solution. The fourth white paper in the series entitled "Economic Justification for Hosting" contains a "Hosting Justification Worksheet" and addresses the four categories of savings and benefits as it pertains to hosting:

  • Cost reduction
  • Cost avoidance
  • Opportunity creation
  • Other benefits and tangibles

The worksheet is freely available to anyone who is interested. Likewise, our
management consultants are also available at any time (and at no cost) to assist in the usage and application of this tool. 

You may contact any of our management consultants by sending an email to contact@cedarcrestone.com.

 

Upcoming Events

December 2008

3

HR & IT Collaborate for High-Impact Business Results

Palo Alto, CA - Join Oracle, CedarCrestone and HCI for an in-depth look at the key connections between HR and IT. CedarCrestone's Alexia Martin will be the keynote speaker, delivering the results of the 2008-2009 HCM Workforce Technologies Survey. For more information on this seminar, click HERE.

4

Total Workforce Management for Public Sector

Webinar 2:00PM Eastern - PeopleSoft 9 Pension Administration product demonstration and client testimonial. Rick Humphress, Public Sector HCM Industry Expert, presents "Demographic Shifts and Workforce Globalization have created a war for Talent." During the presentation we will be discussing: An Aging Workforce plus a Less Skilled Workforce equals a Talent Crisis; It is not just about managing Pension Administration but improving the Talent and Retirement Management Life Cycle; Case study presented by New York State Teachers Employee Retirement System. To register for this event, click HERE.

9

Total Workforce Management for Public Sector

Webinar 2:00PM Eastern - Incorporating Fusion Middleware into your State & Local PeopleSoft HCM solution with "A Taste of SOA." The benefits of SOA are wide ranging. State and local agencies can leverage SOA allow for easier connectivity, improved IT productivity, reduced cost, enhanced interoperability and extended application function. As Oracle's 2008 Titan Award winner for "SOA Suite Solution & Integration", CedarCrestone will present: An Intro to SOA; Why is it "SOA Suite"?; Getting started with "A Taste of SOA"; How does SOA help me align for the future of PeopleSoft 9.x and Fusion apps? To register for this event, click HERE.

9

HR & IT Collaborate for High-Impact Business Results

Phoenix, AZ - Join Oracle, CedarCrestone and HCI for an in-depth look at the key connections between HR and IT. Max Davis-Johnson (Assoc V Pres University Tech) and Adrian Sannier (University Tech Ofcr & VP) both of Arizona State University will be presenting, with CedarCrestone's Alexia Martin delivering the results of the 2008-2009 HCM Workforce Technologies Survey. For more information on this seminar, click HERE.

11

Total Workforce Management for Public Sector

Webinar 2:00PM Eastern - Making the leap to PeopleSoft 9.x and beyond. Based on experiences and feedback from current clients and participants in the "Total Workforce Management" series, CedarCrestone presents potential paths and deployment alternatives for Oracle's PeopleSoft Public Sector clients who are developing their multi-year strategies for Talent Management and defining their ERP futures. To register for this event, click HERE.

11

HR & IT Collaborate for High-Impact Business Results

Houston, TX - Join Oracle, CedarCrestone and HCI for an in-depth look at the key connections between HR and IT. CedarCrestone's Alexia Martin will be the keynote speaker, delivering the results of the 2008-2009 HCM Workforce Technologies Survey. For more information on this seminar, click HERE.

As a Certified Advantage Partner of Oracle, CedarCrestone has extensive expertise in Oracle technology and Oracle applications with specific expertise in PeopleSoft Enterprise, Oracle E-Business Suite, and Fusion Middleware. Be on the lookout for the next installment of CedarCrestone's Host eNewsletter to learn more about CedarCrestone's commitment to the Oracle space.

 

About CedarCrestone

 

CedarCrestone delivers real client success by providing consulting, technology, and managed services for the deployment, management, and optimization of Oracle applications and technology.