The highly respected 16th Annual Edition of the CedarCrestone HR Systems Survey continues to track the adoption, deployment approaches, and value achieved of 30+ HR technologies, including ongoing coverage of social, mobile, and analytics adoption along with emerging technologies such as big data. This year, there will be additional focus on integration, plus a new approach looking at the chain from technology adoption ultimately to enterprise outcomes. The results help organizations with data to plan, justify, benchmark, and execute HR technologies. Responses will be kept confidential and only used in aggregate results.
The Survey results will debut at the HR Technology® Conference in Las Vegas on October 7, 2013. Upon completion of the Survey, CedarCrestone will send you a special conference discount code granting $500 off the regular registration price of $1,895. |
For years, CedarCrestone's Research efforts and data analyzed and gathered have guided organizations in their project planning strategy, vendor selection, and technology and application adoption.
We have developed white papers detailing our research which are available for download in the sidebar to the right. For further information on more recent white papers, please scroll down this page.
Specific Research service offerings include:
- Benchmark services. Our benchmark service is an important first step to getting started and developing your HR systems and applications strategy or business case work.
This sample shows of one of the dashboards we provide in which we will compare your organizations
to others in your industry, of your size, or to a group that are top performers either in your industry or across all industries. We can also show you what others are achieving
with their HR application deployment.
- Data mining services. For the vendor community, we mine our survey data to answer questions such as, "What size organization is most interested in workforce analytics?
What industry sector is most interested in workforce planning? Which size or industry cohorts are paying more for talent management applications?" These services provide both data and
interpretation by our research staff.
- The CedarCrestone HR Systems Survey. For 15 years, CedarCrestone has conducted the highly respected annual HR Systems Survey which looks at
adoption and the value received of 40+ HR technologies. The overall, worldwide survey results for 2011–2012 are available here.
We also publish an annual report looking just at organizations operating in multiple countries, typically available in the first quarter of each year. In addition, we provide
"survey briefs" that analyze special topics such as European HR technology adoption, social and mobile technologies for the workforce, and more. All of these, plus public
presentations are available here. This longest-running survey covering HR technology adoption and the resulting publications have firmly established CedarCrestone's role
as an industry thought leader and trusted partner.
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The Seven Practices of Top Performing Organizations
Just as Stephen Covey studied highly successful people, we identified all of the publicly traded Survey respondents, collected their key financial metrics, and looked for highly successful organizations to understand their key practices and why they are so successful. To select these organizations, we chose four independently validated key financial metrics. Looking at a composite score across all of these metrics, we identified the top 50 organizations as Top Performers. We then analyzed their survey responses to identify common characteristics. The result is the CedarCrestone list of "The Seven Practices of Top Performing Organizations."
As we looked at these organizations, the differences between this top cohort and other organizations are striking and consistent. Top performing organizations, by definition, outperform financially. They also maximize the value of their HR technology investments and control costs. |
| Download The Seven Practices of Top Performing Organizations White Paper |
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The CedarCrestone 2012–2013 HR Systems Survey White Paper reports four big trends, directions, and implications for Human Resources technologies: cloud, social, mobile, and analytics. The 2013 spending outlook for HR technologies is strong, with over 40% of respondents indicating their budget will increase and the three-year forecast shows three areas with over 50% growth projected: analytics, social, and service delivery technologies.
It is based on 1,246 responses from organizations representing over 21 million employees and provides a benchmark of worldwide HR technologies adoption, deployment choices, vendor outlooks, value achieved and expenditures for:
- Administrative
- Service delivery
- Workforce management
- Talent management
- Social- and mobile-enabled applications
- Business intelligence/workforce analytics
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| Download CedarCrestone 2012–2013 HR Systems Survey White Paper |
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Lessons Learned from Going Global: Two Organization Types Outperform!
The results of research based on 338 organizations with operations in multiple countries that responded to the CedarCrestone 2011–2012 HR Systems Survey reviews how Multinational, Global, International, and Transnational organization types adopt HR technology.
Key Themes and Recommendations:
- Control costs
- Consider Software as a Service (SaaS) solutions
- Optimize talent management with an integrated solution
- Use business intelligence/workforce analytics for competitive advantage
- Focus on change management to achieve alignment and drive value
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| Download Lessons Learned from Going Global White Paper |
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CedarCrestone 2011–2012 HR Systems Survey
HR Technologies, Service Delivery Approaches, and Metrics
14th Annual Edition
The CedarCrestone 2011–2012 HR Systems Survey White Paper notes an overall growth of 10% between 2010 and 2011 across the 40+ applications it tracks.
This year's survey white paper covers adoption, deployment options, vendor outlook, value achieved, and expenditures for the following categories of applications:
- Administrative
- Service delivery
- Workforce management
- Talent management
- Social- and mobile-enabled applications
- Business intelligence/workforce analytics and planning
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| Download CedarCrestone 2011–2012 HR Systems Survey White Paper |
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CedarCrestone 2011–2012 HR Systems Survey – European Highlights
Since 1997, CedarCrestone has conducted a survey of Human Resources (HR) technologies adoption in organizations around the world and published results in an annual white paper. Nine percent of the respondents to the latest survey are based in Europe providing what we believe is enough data to provide insights into what is unique among European organizations and their HR technology adoption, deployment, initiatives underway, vendor choices, and more.
An overall conclusion supported by our data is that European organizations have lower adoption of almost all HR technologies we track—they are a bit more cautious or they do not have the resources to move to new technologies as rapidly as other regions. However, European organizations put more focus on workforce support through their adoption of competency management and career development talent management solutions. |
| Download CedarCrestone 2011–2012 HR Systems Survey – European Highlights |
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HR Analytics: Driving Return on Human Capital Investment
To address the uncertainties of economic and political conditions, business leaders must be able to constantly fine tune decisions about their workforce. Fortunately, it is now possible for organizations to excel in answering questions about their workforce and making decisions to optimize the workforce through the power of metrics and analytics.
Oracle's HR Analytics delivers comprehensive dashboards, along with logical analytical workflows through the Oracle Action Framework that deliver insights from available information to support actions. An investment in this product today is also a bridge to Oracle's Fusion products. |
| Download HR Analytics: Driving Return on Human Capital Investment |
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Going Global with HR Technologies:
One Organizational Model Consistently Outperforms
This white paper reviews how four different organization types (Multinational, Global, International, and Transnational) adopt HR technology and highlights the results achieved by each. The research is based on 420 global organizations with operations in multiple countries. We find that the Global type consistently outperforms, achieving the highest benefits at the lowest costs.
In conclusion, we present the three most important leading practice recommendations for organizations to consider as they evolve in their HR technology globalization journey:
1. Process standardization
2. Careful SaaS adoption
3. Key technology implementations
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| Download Going Global with HR Technologies White Paper |
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CedarCrestone 2010–2011 HR Systems Survey
HR Technologies, Service Delivery Approaches, and MetricsM
13th Annual Edition
Economic conditions over the past two years have created a highly unstable market environment for HR technology acquisition. However, the CedarCrestone 2010–2011 HR Systems Survey White Paper shows a strong recovery of adoption of 43 applications and spending. It also reports a forecast for almost 100% growth in talent management, social media, and analytics/planning applications for the next three years.
This year's survey white paper covers adoption, deployment options, vendor outlook, value achieved, and expenditures for the following categories of applications:
- Administrative
- Service delivery
- Workforce management
- Talent management
- Social networking
- Business intelligence
- Workforce optimization
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| Download CedarCrestone 2010–2011 HR Systems Survey White Paper |
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Maximize Your Talent with Oracle HCM's Unified Solution:
A Brief History, Analysis, and Overview of Your Options
Lexy Martin, Director Research and Analytics, examines the history of talent management application development, the components necessary to create an unified talent and HCM solution, and your options moving forward to pick the right talent path and maximize your investment. In this white paper, she discusses the following:
- Best in Class IT Trends – the importance of talent and HR data unification across the enterprise and impact on the organization's strategic vision
- What Does a Unified HCM Solution Look Like? A look at key parts including profile management, analytics, and social networking, unified with the broader ERP solution
- ERP-based Talent and HCM Innovation and how they are creating real value
- Talent Management Options by Strategic Requirement – a review of multiple delivery models to best fit customer functionality requirements and cost constraints
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| Download Maximize Your Talent White Paper |
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CedarCrestone 2009–2010 HR Systems Survey:
HR Technologies, Deployment Approaches, Value, and Metrics
12th Annual Edition
The CedarCrestone 2009–2010 HR Systems Survey explores application adoption and deployment approaches for 40 applications in five categories: Administrative, Service Delivery, Workforce Management, Strategic HCM (Talent Management) and Business Intelligence. Now in the 12th year, this longest running HR Systems Survey has over 1,000 responses, representing 18 million employees. The survey also analyzes vendor choices, best practices, and expenditures among other topics. Most importantly it reports the value achieved from choices on these topics and provides recommendations for the technologies delivering the greatest business impact. |
Replay the "CedarCrestone 2009–2010 HR Systems Survey Results" Webinar
Download CedarCrestone 2009–2010 HR Systems Survey White Paper |
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HR Analytics: Driving Return on Human Capital Investment
In today's economy, it is critical for organizations to make employee retention and development a major business focus, to ensure that valuable employees are not lost as the economy improves. However, many organizations struggle to understand their workforce—the performance and productivity of the workforce, the applicants they are recruiting and retaining, the internal talent they are grooming for career advancement, and the compensation and benefits that allow the organization to be competitive in the marketplace. This paper introduces Oracle´s comprehensive HR Analytics offering and shows how the increased power of metrics and analytic insight can align core HR business processes with organizational goals and strategies and help ensure organizations make the right business decisions today for tomorrow. |
| Download HR Analytics: Driving Return on HCI White Paper |
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Leveraging HR Technology: From Global Savings to Transnational Value
CedarCrestone, collaborating with Jeitosa Group International, a global human resources and systems consultancy, have published their findings from a joint study on how different types of global organizations leverage HR technology to support their business goals.
Evaluating the impact of HR technology for the four different organizational models, the study concludes that "Multinationals support local operations, Internationals develop talent, Globals save money, and Transnationals make money." Specifically, highly centralized organizations achieve efficiency and cost savings; highly collaborative and innovative organizations cultivate a learning and sharing environment across their diverse and disparate global operations. Most importantly, the adoption of certain key applications link to positive financial growth. |
| Download the Leveraging HR Technology Report |
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CedarCrestone 2008–2009 HR Systems Survey:
HR Technologies, Service Delivery Approaches, and Metrics
11th Annual Edition
The CedarCrestone 2008–2009 HR Systems Survey continues to find that HR technologies are both strategic and offer organizational differentiation. Now in the 11th year, this longest running HR Technology Survey has over 800 responses. This extensive survey covers adoption of service delivery, Web 2.0, strategic human capital management and business intelligence applications. It analyzes vendor choices, sourcing, and expenditures. Most importantly it reports the value achieved from choices on these topics. |
| Download the CedarCrestone 2008–2009 HR Systems Survey White Paper |
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CedarCrestone Metrics and Analytics 2008 HR Systems
Mid-year Survey Update
This supplement to the CedarCrestone 2007–2008 HR Systems Survey White Paper presents a mid-year status update on the state of metrics and analytics. The report also provides a focus on the barriers organizations are facing whether they are getting started or are further along and at least have a data warehouse. It concludes by highlighting two organizations, Luxottica Group and EMC, as they move towards increased reporting, analytics, and overall business intelligence. |
| Download The Mid-year Survey Update White Paper |
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The Value of HR Technologies: Metrics and Stories
This latest White Paper, compiled by CedarCrestone´s Research and Analytics
team, seeks to uncover the value achieved from various workforce technologies based on ten
years of research as well as three in-depth customer case studies showcasing the benefits and
impact these organizations achieved from going global, talent management applications, or
Web 2.0 solutions. |
| Download The Value of HR Technologies White Paper |
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CedarCrestone 2007–2008 HR Systems Survey
The CedarCrestone 2007–2008 HR Systems Survey finds that HR technologies and the processes they impact are making a difference. Key findings include these: top performers are more efficient (higher number of people served and lower costs per employee), more frequently use PeopleSoft for their HR record keeping, actually overall have less talent management technology, and are using more business intelligence applications. The applications that make the most difference are an HR-oriented help desk application and competency management.
The Survey is the longest running survey on the state of workforce technologies adoption and how to configure service delivery to improve performance. The report is based on 466 responses, from small to large global and non-global organizations. The survey scope is broad, covering the following:
- Initiatives underway related to technologies and service delivery to improve human capital management
- Applications including self service, talent management, and business intelligence now in use and planned, vendor choices, success factors and barriers
- Scope of outsourcing (process, technology infrastructure, and people who support HR technologies)
- Expenditures to date and estimated budgets for these choices
- Results achieved (including employee/HR staff ratios and administrative costs per employee)
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| Download the CedarCrestone 2007–2008 HR Systems Survey White Paper |
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CedarCrestone 2007 Metrics and Analytics Report
All the pieces are now in place for 2007 to be the year of full-throttle implementation of metrics-based management with the deployment of Warehouses, reporting functionality and analytics fine-tuned to include the workforce contribution to enterprise performance management. Report contents include the following:
- Executive Summary
- The State of Adoption of Metrics and Analytics
- The Technologies (system of record, warehouse, reporting, analytics, visualization, distribution)
- The Organizational Commitment to Metrics and Analytics (most used metrics, metrics by industry, metrics by organizational objective, metrics framework)
- Case Studies
- Capital One
- University of Michigan Health System
- Value Proposition
- Strategy for Success
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| Download the CedarCrestone 2007 Metrics and Analytics Report |
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Click here to download any of the following CedarCrestone White Papers:
- Going Global with HR Technologies: 2013
- The Seven Practices of Top Performing Organizations
- CedarCrestone 2012–2013 HR Systems Survey, 15th Annual Edition
- Lessons Learned from Going Global: Two Organization Types Outperform!
- CedarCrestone 2011–2012 HR Systems Survey, 14th Annual Edition
- CedarCrestone 2011–2012 HR Systems Survey – European Highlights
- HR Analytics: Driving Return on Human Capital Investment
- Going Global with HR Technologies
- CedarCrestone 2010–2011 HR Systems Survey, 13th Annual Edition
- Maximize Your Talent with Oracle HCM's Unified Solution
- CedarCrestone 2009–2010 HR Systems Survey, 12th Annual Edition
- CedarCrestone and Oracle's
HR Analytics: Driving Return on Human Capital Investment
- CedarCrestone and Jeitosa's
Leveraging HR Technology: From Global Savings to Transnational Value
- CedarCrestone 2008–2009 HR Systems Survey, 11th Annual Edition
- CedarCrestone 2008–2009 HR Systems Survey, 1st Survey Focused on Asia and Australia
- CedarCrestone Metrics & Analytics 2008 HR Systems Mid-year Survey Update
- 2008 The Value of HR Technologies: Metrics and Stories
- 2007–2008 HR Systems Survey, 10th Annual Edition
- CedarCrestone 2007 Metrics and
Analytics Report
- CedarCrestone 2006 HCM Survey: Workforce Technologies and Service Delivery Approaches
- CedarCrestone 2005 Workforce Technologies and Service Deliveries Approaches Survey White Paper
- Cedar 2004 Workforce Technologies
Survey White Paper
- Cedar 2003 Workforce Technologies
Survey White Paper
- 2002 Human Resources Self Service/
Portal Survey White Paper
- 2001 Human Resources Self Service/
Portal Survey White Paper
- 2000 Human Resources Self Service/
Portal Survey White Paper
- 1998/99 Human Resources Self Service/
Portal Survey White Paper
- 1997 Human Resources Self Service/
Portal Survey White Paper
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