PeopleSoft – Training Services – Got UPK? Services
- Are you planning or preparing for a PeopleSoft upgrade?
- Are you adding new modules to an existing PeopleSoft environment?
- Are your training (and retraining) efforts draining your PeopleSoft support staff?
If you answer "yes" to any of the questions above, you need to evaluate UPK. After a quick
demonstration and reading the value proposition, you will begin to see the benefits that can be derived by
using UPK.
UPK is a single source document repository that contains the procedural steps to utilize the PeopleSoft
system for your system documentation and training needs. Add your specific information to pre-delivered
content and publish to use one topic document as the base document for the different printed documents
required by the project such as test scripts, business process documents and training guides. The document
library allows you to create the document once and organize your library by including a link to a single
document in different courses or business processes.
But UPK goes beyond training…
We offer a full range of services to manage your UPK project. Our training consultants have experience
in using the UPK in the following areas:
- Providing an overview of the UPK to all project team members
- Assessing project needs and developing a UPK strategy for project documentation and training needs
- Providing training to use the UPK to enhance the implementation or upgrade project
- Assisting with an end-user support plan that incorporates UPK as one of the training and documentation tools
- Assisting with development and publication of UPK documents (Job Aids, Training/Instructor Participant Guides, Business Process Documents, Test Scripts, and Online Training/Reference Documents)
- Training on how to best use the UPK to deliver training and ongoing help to end-users
Development of documents is done by walking-through the process, capturing screen shots and process steps.
The document property pages contain information specific to the test scripts, training guides or business
process documents. Documents may be organized into an online library to make the documents available to
provide on-going support after formal training has ended.
Our clients’ experiences with UPK have been positive as they transition from traditional project
training and document management to the one-stop document repository provided by the UPK tool. |
